Our culture
The MBF Group recognises that it’s the people serving our customers and providing support behind the scenes who shape our success. Our workplace offers something for everyone: from understanding our customers; honing service skills; making things work on a practical level; working in the clinical arena; dealing with cutting edge information technology and more.
MBF’s work culture is about achieving great results by working together: with our customers, work colleagues, business partners and stakeholders.
Our people are encouraged to challenge, deliver, and care with passion and integrity. We’re also happy to reward and celebrate our team members for their contributions to our success.
A history in health and wellness
MBF has been looking after Australians for more than 60 years. We currently provide health insurance to nearly two million members.
A friendly and positive workplace
Telephones ringing, team meetings… coaching, training and planning – there’s an energy to working at MBF that is both exciting and challenging. With over a thousand diverse people in our contact centre, MBF Centres and head office working (and often playing) together –– we offer a stimulating workplace with great opportunities for job satisfaction and career advancement.
An ambitious organisation that is growing and changing
Being part of a growing organisation with a diversified offering in health, life, travel insurance, retirement planning and lifestyle management offers many opportunities. For those with initiative, growing your career is a challenging yet well-supported journey.
Investing in our community
Giving back to the community is very important to us. Using a portion of our investment income, we’ve set up the MBF Foundation to support medical research, health education and programs for leading healthy lives. MBF is committed to the health and wellness of all Australians. As part of this commitment we invest in our community by supporting organisations, activities and initiatives that help encourage the community to take a positive steps in their lives to improve their overall health and lifestyle.
A challenging work environment that provides development opportunities
Our platform of training and education programs offer our employees opportunities to build a challenging, rewarding and successful career. If you’re willing to show the commitment, we’re happy to help you get there.