Opportunities
We’re always on the look-out for talented, motivated people to join MBF.
At the moment there are approximately 1300 people working with us in a variety of roles in Sydney, Adelaide, Brisbane (home to our main Contact Centre) and right across Australia in numerous MBF Centres.
If you are passionate about your work and our culture appeals to you, we’d love to hear from you.
MBF job snapshots
Sales/Service Consultant
Our Sales/Service Consultants work in our MBF Centres and are critical to MBF's success in attracting new customers and achieving satisfaction by selling our services to existing and potential customers. Outstanding communication skills, the ability to solve problems and achieve results, an enthusiastic commitment to quality service, and a team ethic are essential. A definite advantage is being goal, sales and target-oriented as well as having flexibility regarding the hours you work. MBF has numerous MBF Centres across Australia and this role is customer-facing. Sound like you? Send us your CV.
Customer Care Consultant
Our Customer Care Consultants deliver a world-standard service experience to MBF customers by promoting and providing superior customer care, through inbound and outbound telephone and email contact. Reporting to the Customer Care Team Manager, you are responsible for resolving customer enquiries and complaints, educating customers on MBF products and services, with a focus on quality service, active customer retention and ensuring customers are offered solutions and options that meet their needs. Candidates ideally have excellent interpersonal and communication skills, proven service, problem solving and analytical skills and intermediate computer literacy. This role is based in Brisbane. Sound like you? Send us your CV.
Customer Solutions Consultant
Reporting to the Customer Solutions Team Manager, the Customer Solutions Consultant operates within a dynamic sales and service environment and is responsible for actively acquiring new customers and undertaking targeted campaigns to retain existing customers, through inbound and outbound telephone contact. You are also responsible for utilising strategies to build new business and retain existing customers, with a focus on quality service and ensuring customers are offered solutions and options that meet their needs. Ideal candidates have excellent customer service and sales skills, outstanding interpersonal and communication skills, with emphasis on listening, negotiation and influencing, and proven problem-solving and analytical skills. Intermediate computer literacy is also required. This role is based in Brisbane. Sound like you? Send us your CV.
Other opportunities at MBF
As a growing organisation we may have positions available in a number of areas including marketing, finance, IT, administration, human resources and office support. If you have the right skills and you sound like you’re the kind of person who’d enjoy our workplace culture we’d love to hear from you!